Media, Marketing, and Advertising Division

Terms and Conditions

HOURS OF OPERATION                                  CONTACT US

Monday-Friday 10:00AM – 4:00PM EST         graphics@globalunlimitedenterprises.com 

 

CORRESPONDENCES

  1. Please ALLOW 24-48 Hours for correspondence. Excluding all Holidays and Weekends

  2. Make sure all communication is done through our website, email and project management system, when applicable for best results.

  3. DO NOT SUBMIT AND CORRESPOND via social media inboxes, text or verbal. Details may get misconstrued with other communication chains as well as delay our team from getting started or corresponding.

  4. REPLY BACK TO OUR SPECIFIC EMAILS: Replying back to our emails will go directly into our project management system. This ensures that everyone working on your project will see your reply and can handle the correspondence accordingly. This keeps all project details including emails organized all in one place.

PROJECT SUBMISSIONS

  1. Projects must be submitted with ALL content at one time.

  2. Projects submitted and paid for prior to 1:00 PM EST will be assigned same business day. Projects submitted and paid for after 1:00 PM EST will be assigned the next business day.

  3. Projects will not be assigned until we receive ALL content and payment.

  4. Projects may be submitted online at: www.globalunlimitedenterprise.com/graphics or via email: graphics@globalunlimitedenterprises.com

 

TURN AROUND TIME FRAMES

Graphic Design                                            3-5 Business Days

Website Design                                            7-10 Business Days

Revisions (Graphics)                                    24 Business Hours

 

EXPEDITE: NEED IT SOONER?

Please let us know if you need your project sooner than our standard turnaround above. SAME DAY TURNAROUND may be available for a QUICK TURN fee.

 

QUICK TURN FEE

Fee required to get your project same day or sooner than our normal turnaround time. Fee will be based on project details.

 

DRAFT DELIVERY

Once you have received your Draft of project please review, approve or reply with revisions within 24 Business Hours of Draft Delivery Date.

 

REVISIONS:

  1. 3 FREE revisions are included in your submitted project. Each additional Revision is $35 thereafter.

  2. PLEASE DO NOT APPROVE DESIGN IF REVISIONS ARE NEEDED. IF YOU REQUEST A REVISION AFTER APPROVAL, THERE WILL BE A $50 REVISION FEE.

        *PLEASE NOTE: Revision Turnaround Time is 24 Business Hours*

 

CONTENT

  1. If project is submitted by email must be typed via Microsoft word.

  2. Content Compilation services are available. Need help with creative expressions, research, coordination, and arrangement of content that make sure you stand out among the crowd. Additional Fee will be based on project details.

 

PHOTOS

  • MUST be High Quality/Professional Photos at least 300 dpi. If photos are not high quality the design team will request another photo or provide options that may require usage of Stock photos. Usage of Stock photos may require additional cost. 

  • No Selfies

 

PAYMENTS

Payments are due upon project submission. Your project will not be assigned for production until payment is received. Invoices will be sent via email or Cash App ID: $GlobalUnlimited

 

ACCOUNTABILITY FEE

  1. If we do not receive your content or get an approval of your project within 14 regular days of your payment or approval request date, a $100 Accountability Fee will be required to put your project back in line for production. Project will be archived and marked complete on the 15th day. ABSOLUTELY NO REFUND.

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